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Air, Smoke and Odour Complaints

Abattoir – Odours

Contact the EPA Division’s Incident Response Hotline 1800 005 171, or email to incidentresponse@environment.tas.gov.au for complaints regarding nuisance odours from Abattoirs.

Although some smaller abattoirs are regulated by Local Council, not the EPA.

Backyard Burning

Contact the Local Council (and/or Police Tasmania after hours) for complaints regarding nuisance smoke from backyard burns.

Food processing plants– Odours

Contact the EPA Division’s Incident Response Hotline 1800 005 171, or email to incidentresponse@environment.tas.gov.au for complaints regarding nuisance odours from food processing plants.

Although some smaller food processing plants are regulated by Local Council, not the EPA.

Forestry associated burns

Contact the EPA Division’s Incident Response Hotline 1800 005 171, or email to incidentresponse@environment.tas.gov.au.

The EPA has implemented a number of measures to assist planned burners to improve smoke management. Information about the management of smoke from planned burns is available here.

Industrial premises – heavy

(e.g. cement works, foundries, rendering plants, metallurgical works, mines, smelters large sawmills and quarries, tanneries)

Contact the EPA Division’s Incident Response Hotline 1800 005 171, or email to incidentresponse@environment.tas.gov.au for complaints or notifications regarding smoke or odours from industrial premises.

Industrial premises - light

(e.g. motor garages and bodyworks, small sawmills and quarries, businesses)

Contact the local council for complaints or notifications regarding smoke or odours from smaller industrial premises or businesses.

Motor vehicles

Contact the Department of Infrastructure, Energy and Resources (phone 1300 135 513) for complaints regarding nuisance smoke from vehicles operating on public roads.

Planned burns – forestry, or other

Contact the EPA Division’s Incident Response Hotline 1800 005 171, or email to incidentresponse@environment.tas.gov.au.

The EPA has implemented a number of measures to assist planned burners to improve smoke management. Information about the management of smoke from planned burns is available here.

Trains

Contact TasRail (phone 1300 827 724) for complaints relating to train-related pollution.

Tyre burning

If the fire is posing a threat to life, property or there is a risk of wildfire, call Emergency Services on 000.

Otherwise, Contact the EPA Division’s Incident Response Hotline 1800 005 171

Tyres are controlled wastes. Burning tyres is prohibited under the Environmental Management and Pollution Control (Waste Management) Regulations 2010 and has serious health and air quality impacts. There are penalties associated with the illegal use, storage and burning of tyres.

Waste disposal sites

Contact the EPA Division’s Incident Response Hotline 1800 005 171, or email to incidentresponse@environment.tas.gov.au for complaints or notifications regarding smoke or odours from waste disposal sites.

Waste transfer stations

Contact the Local Council for complaints or notifications regarding smoke or odours from waste transfer stations.

Wastewater treatment plants

Contact the EPA Division’s Incident Response Hotline 1800 005 171, or email to incidentresponse@environment.tas.gov.au for complaints or notifications regarding odours from wastewater treatment plants.

The EPA must also be notified of any environmental harm or nuisance issues from wastewater treatment plants. This includes sewage spills, or odour, which might interfere with a person’s enjoyment of the environment.

Note that for nuisance complaints regarding pump stations, sewage reticulation, or smaller "on-site" sewage systems contact the Environmental Health Officer at the Local Council.

Woodheaters

Contact your Local Council for complaints regarding nuisance smoke from wood heaters or other domestic burners.

For further information

Incident Response Officer
134 Macquarie Street
Hobart TAS 7000
Phone: 1800 005 171
Email: incidentresponse@environment.tas.gov.au