Policies on Complaints and Information

​​​​​​​​​​The EPA and Tasmanian Government have policies about how we manage information that you provide to us when, for example you make a report, complaint or submission. There are also principles that apply when we provide information to you. 

If you are dissatisfied with how we have handled an issue, there are further steps you can take.  If you feel there has been improper or corrupt conduct there is a system to report this.​

  • Personal Information and Public Submissions
    Information about how we handle your personal information and what we publish if you make a submission to us.
  • Information Provision Policy
    ​​​​​​The EPA's Policy for providing information to internal and external stakeholders.
  • Right to Information
    The Right to Information Act 2009 ('RTI Act') gives members of the public the right to obtain information that is held by public authorities and Ministers; is about the operations of Government and is not exempt information under the RTI Act.
  • Personal Information Protection Policy
    ​​​​​The collection, maintenance, use and disclosure of personal information relating to individuals is regulated by the Personal Information Protection Act 2004 (PIP Act).
  • Accessibility
    The Department is working to improve our online information and experiences so that they are more useful, usable, and accessible for everyone.
  • If You Are Dissatisfied
    Further actions you can take if you are dissatisfied with how an issue, report or complaint you have raised is handled.
  • Reporting Improper or Corrupt Conduct
    What you can do if you believe you have experienced improper or corrupt conduct.